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Printer repair request

Describe the problem and attach photos or a video of the fault; we'll come back with a first diagnosis and a quote.

  1. Film the problemA video of the fault as it happens saves a lot of time.
  2. Diagnosis and quoteWe review it and quote before any repair.
  3. Repair and testIn the workshop or at your place, with a test print.
What's wrong? (pick all that apply)
Photos and video of the problem

Up to 8 files, including 3 videos (each up to 50 MB ≈ 30 s). Film the fault as it happens, and photograph a failed print.

How would you like the repair?